Clerk for Long-Term Care Insurance (m/w/d)

Clerk
49074, OsnabrΓΌck
Full-time, Part-time
51.400,00 € - 60.800,00 € / Year
19-39 hours / Week
Indefinite
Immediately
08.09.2026
posting-qr-code
49074, OsnabrΓΌck
Full-time, Part-time
51.400,00 € - 60.800,00 € / Year
19-39 hours / Week
Indefinite
Immediately
08.09.2026

Language requirements

Intro

Welcome to the health insurance company, a dynamic community of diverse personalities! Together, we strive to maintain and promote the health of our insured members. Along our journey, we support each other and place great importance on personal development.

Description

We offer an engaging role that includes responsible tasks:

  • You will independently process applications for long-term care insurance benefits, such as care allowance, short-term care, or respite care.

  • You will assess and document benefit claims using an SAP-based IT system.

  • You will advise individuals in need of care, their relatives, and caregivers over the phone on all care-related questions.

  • You will coordinate communication with all parties involved, such as the Medical Service, care services, and facilities.

  • Your commitment will contribute to customer satisfaction and help identify additional advisory opportunities.

Requirements

  • You have training as a social insurance clerk or a business administrator in the healthcare sector.

  • You have at least two years of professional experience in the relevant field.

  • Experience in claims processing for long-term care insurance is an advantage.

What We Offer

πŸ’° Our salary ranges from €51,400 to €60,800 per year, including Christmas and holiday pay, as well as family-related bonuses.

🏠 Up to 60% of the work can be done from home.

🌴 You can get up to 50 days of annual leave. Christmas and New Year's Eve are days off!

πŸ•’ Flexible working hours are possible between 6:30 AM and 8:00 PM.

πŸ“š We offer further education at our training centre and via digital platforms.

🏦 Occupational pension provision is secured through the AOK pension scheme.

🚌 A job ticket is available for €40 monthly.

πŸ’ͺ A health allowance of €175 per year can be used for fitness facilities and other activities.

🚴 We support bike leasing with a subsidy.

🧘 Company fitness and ergonomic coaching are part of health promotion.

πŸ›οΈ You receive exclusive discounts through Corporate Benefits.

πŸš€ Further advantages can be found on our employee portal.

Closing

Diversity is important to us as an employer! We value every individual, regardless of gender, age, nationality, ethnic origin, religion, disability, sexual orientation, or identity. Feel free to include a video with your application to tell us more about yourself. We look forward to your application!

🌍🌈 We welcome applications from people of all backgrounds and look forward to your compelling application. 🌈🌍

AOK Niedersachsen. Die Gesundheitskasse.

What we do: Shaping HealthAt AOK Niedersachsen, 6,900 employees combine their expertise across more than 100 professional specialisations to help our insured members regain and maintain their health. As a nationwide leader, we also shape the healthcare system, develop future health services, and advance digital networking in the health sector. Diverse training and development opportunities and numerous career paths open up long-term perspectives for all employees.

1 location
Economy and finance
5,001 - 10,000employees
64 open positions

Contact person

Dennis Wiehe

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